Malware Response and Removal
24/7 Emergency Malware Response Hotline: 1 (833) 562-5273
Malware response and removal is the process of identifying, containing, eradicating, and recovering from malicious software infections. Lockard Security helps organizations safely remove malware while preserving forensic evidence and preventing reinfection.
What Malware Response and Removal Involves
Malware incidents often involve more than a single infected file. Modern malware commonly establishes persistence, spreads laterally, steals credentials, and communicates with external command and control infrastructure.
- Identification of malware type, behavior, and persistence mechanisms
- Containment of infected endpoints, servers, or cloud workloads
- Forensic validation of execution paths and entry points
- Safe removal without destroying evidence or triggering reinfection
- System restoration and security hardening
Common Malware Types We Respond To
Remote access trojans
Persistent access malware used for surveillance, lateral movement, and credential theft.
Loaders and droppers
Initial-stage malware that delivers additional payloads such as ransomware or infostealers.
Infostealers
Malware designed to extract credentials, cookies, tokens, and sensitive data.
Web shells
Malicious scripts embedded in web servers for persistent remote control.
Cryptominers
Unauthorized mining malware that consumes resources and exposes systems.
Pre-ransomware tooling
Malware used for reconnaissance, credential theft, and staging before encryption.
Our Malware Incident Response Process
1. Triage and containment
Isolate infected systems and stop active malicious behavior.
2. Malware analysis
Identify persistence, execution chains, and external communications.
3. Safe removal
Eliminate malware and persistence mechanisms without breaking systems.
4. Recovery and validation
Restore systems and confirm they are clean before reintroducing access.
5. Root cause analysis
Determine how the malware entered and what it accessed.
6. Hardening and prevention
Reduce future malware risk through targeted security improvements.
24/7 Malware Response and Removal
If you suspect malware infection, unusual system behavior, or unauthorized access, contact us immediately. Early response limits damage and prevents escalation into ransomware or data theft.