Incident Response Services

When a cyber incident occurs, time is critical. Lockard Security provides rapid incident response services to help your organization contain active threats, investigate what happened, and recover systems so you can return to normal operations as quickly as possible. We also provide specialized ransomware incident response support for organizations facing active encryption events or suspected ransomware activity.

24/7 Incident Response Hotline: 1 (833) 562-5273

Why Organizations Choose Our Incident Response Services

Our team has handled incidents for organizations of all sizes, including regulated and high risk industries. We focus on clear communication, practical remediation steps, and long term security improvements, not just short term cleanup.

Dedicated incident response team with real world breach experience
Support for on premises, cloud, hybrid, and remote environments
Coverage for Windows, Linux, macOS, network devices, cloud, and SaaS platforms
Processes aligned with NIST 800-61 and industry best practices
Audit ready reporting for insurance, legal, and compliance needs

Overview of Our Incident Response Services

Our incident response services follow a structured approach that is designed to limit damage, restore operations, and reduce the likelihood of a repeat event.

1. 24/7 Incident Triage and Remote Response

Immediate triage when suspicious activity or a confirmed breach is detected
Guidance on what to shut down, isolate, and preserve for evidence
Coordination with internal IT teams, vendors, and law enforcement when required

2. Incident Detection, Analysis, and Forensics

Review of endpoint, server, network, and cloud logs
Forensic imaging and analysis where appropriate
Identification of initial entry point, attacker activity, and scope of impact
Assessment of possible data access or exfiltration

3. Containment and Stabilization

Isolation of compromised hosts and accounts
Network and firewall containment to stop attacker movement
Temporary controls to prevent further encryption, data loss, or privilege escalation

4. Threat Eradication and System Recovery

Removal of malware, web shells, backdoors, and persistence mechanisms
Support for secure rebuilds and restoration from known good backups
Identity cleanup, including password resets and multi factor enforcement
Validation that systems are clean and safe to bring back into production

5. Post Incident Review and Hardening

Detailed incident report and timeline suitable for internal and external stakeholders
Root cause analysis and identification of control gaps
Prioritized remediation roadmap for endpoint, identity, network, and cloud
Recommendations aligned with your business, compliance, and risk tolerance

Ransomware Incident Response Expertise

Ransomware continues to be one of the most disruptive and costly types of cyber attack. Lockard Security provides specialized ransomware incident response services that focus on containment, recovery, and prevention of future encryption events.

We handle cases involving many of the most active ransomware groups, including:

These dedicated pages can go into deeper technical and procedural detail for each group, including common tactics, indicators to watch for, and specific response considerations.

Benefits Of Working With Lockard Security

Reduced business impact. Rapid containment and focused remediation help limit downtime and revenue loss.
Faster recovery. Our team helps you prioritize what to restore first and how to do so securely.
Stronger security posture. Post incident improvements lower the risk and impact of the next attack.
Clear communication. Executives, IT staff, and legal teams receive regular updates and plain language explanations.
Support for compliance and insurance. Documentation is tailored for cyber insurance, regulators, and auditors.

Industries We Support

Lockard Security provides incident response services for a wide range of industries, including organizations with complex operational, regulatory, and availability requirements. Our team supports environments across both traditional and modern business sectors, such as:

Healthcare and life sciences
Legal firms and state court systems
Financial services, fintech, and insurance
Software, SaaS platforms, and cloud-native companies
Manufacturing, industrial operations, and energy
Transportation, logistics, and freight loadboards (including carriers and brokers)
Agriculture, farming operations, and wineries
Managed Service Providers (MSPs) and IT service firms
Automotive and dealership groups
Ecommerce and online retail businesses
Hospitality, food services, and restaurant groups
State, local, and federal government agencies
Recruiting, staffing, and HR technology companies
Gaming, casinos, and gambling operations
Trade and field service businesses (roofing, painting, plumbing, junk removal, and related services)
Retail stores and multi-location franchises

Contact Our Incident Response Team

If you are dealing with a suspected or confirmed cyber incident, contact us immediately. The earlier we are involved, the more options you will have for containment and recovery.