Incident Response Services
24/7 Emergency Incident Response Hotline: 1 (833) 562-5273
Incident response services provide rapid containment, investigation, and recovery when a cybersecurity incident threatens your organization. Lockard Security helps organizations stop active threats, identify the entry point, understand impact, and restore operations safely while preserving evidence for cyber insurance, legal, and regulatory needs.
If you are unsure what type of incident you are facing, call the hotline. We will triage fast, recommend safe first steps, and help you avoid actions that destroy evidence or expand damage.
Why Organizations Choose Lockard Security
We focus on real-world response that reduces impact and restores control. Our team has handled incidents across regulated and high-risk environments where downtime, data exposure, and operational disruption matter.
- Dedicated incident response team with real breach and ransomware experience
- Support for on premises, cloud, SaaS, and hybrid environments
- Coverage for Windows, Linux, macOS, network devices, and identity platforms
- Processes aligned with NIST 800-61 and industry best practices
- Audit-ready reporting for cyber insurance, legal, and compliance teams
Incident Types We Respond To
Incidents look similar at the beginning but the response strategy changes depending on the threat. We provide specialized incident response services for the most common and highest impact incident types below. Each page goes deeper on indicators, timelines, investigation priorities, and response considerations.
Ransomware Incident Response
Active encryption, extortion pressure, data theft scoping, containment, and safe recovery.
Business Email Compromise Incident Response
Mailbox takeover, wire fraud, invoice fraud, vendor impersonation, and email rule persistence.
Insider Threat Response
Data theft, privilege abuse, sabotage, and compromised trusted identities.
Cloud Incident Response
AWS, Azure, and GCP compromise, identity abuse, key leakage, and cloud logging based investigation.
Digital Forensics and Incident Investigation
Forensic acquisition, timeline reconstruction, evidence preservation, and impact validation.
Malware Response and Removal
Malware outbreaks, trojans, loaders, persistence removal, and verification of full cleanup.
Web Application Incident Response
Web shells, compromised web servers, suspicious admin behavior, and application layer containment.
DDoS Response and Availability Incidents
Traffic floods, service disruption, WAF and CDN tuning, and availability restoration.
Identity Incident Response
Entra ID or Okta compromise, MFA fatigue attacks, OAuth app abuse, and session token response.
Third Party and Vendor Incident Response
Vendor access compromise, MSP tooling abuse, and containment of third party blast radius.
If you do not see your incident type listed, call the hotline anyway. Most incidents can be categorized quickly once we review early indicators, access logs, and alert timelines.
Our Incident Response Approach
Our incident response services follow a structured lifecycle designed to limit damage, preserve evidence, and reduce the likelihood of recurrence. We prioritize safe containment first, then investigation, then cleanup, then controlled recovery.
1) 24/7 Triage and Initial Response
Immediate validation of alerts or reports, safe guidance on isolation and evidence preservation, and coordination with internal teams.
2) Investigation and Forensics
Analysis of endpoint, server, identity, network, and cloud logs to determine entry point, attacker activity, and scope.
3) Containment and Stabilization
Isolation of compromised systems and accounts, blocking lateral movement, and preventing further damage and data exposure.
4) Threat Removal and Recovery
Removal of malware and persistence, secure rebuilds, identity cleanup, and validation before returning systems to production.
5) Post-Incident Review
Root cause analysis, clear reporting, and prioritized remediation guidance tailored to your environment.
6) Hardening and Prevention
Targeted improvements across identity, endpoint, network, email, and cloud to reduce future incident risk.
Ransomware Incident Response Expertise
Ransomware remains one of the most disruptive and costly cyber threats. Lockard Security provides specialized ransomware incident response focused on containment, recovery, and extortion risk management. If encryption is active, rapid isolation and identity control often reduces total downtime dramatically.
Each ransomware page includes group-specific indicators, common intrusion paths, and response priorities that help you contain faster and recover safely.
Industries We Support
Our incident response services support organizations with complex operational, regulatory, and uptime requirements. We regularly support mixed environments including on premises infrastructure, SaaS platforms, and hybrid cloud.
- Healthcare and life sciences
- Courts, legal firms, and government entities
- Financial services, fintech, and insurance
- SaaS, software, and cloud-native companies
- Manufacturing, energy, and industrial operations
- Transportation, logistics, and freight
- Agriculture, wineries, and food production
- MSPs and IT service providers
- Retail, ecommerce, and hospitality
- Gaming, casinos, and regulated entertainment
Contact Our Incident Response Team
If you are facing a suspected or confirmed cybersecurity incident, contact us immediately. Early involvement gives you more options for containment and recovery. If you are still in the suspicious activity stage, we can help confirm what is happening and prevent escalation.
Email: [email protected]
Request Incident Response Support
If you have a timeline of events, suspicious IPs, EDR alerts, or compromised accounts, include that detail in your request. It helps us triage faster.